Terms of service

For Social Jen, at socialjen.lmctech.co.uk and app.socialjen.lmctech.co.uk.
Last updated 5 August 2026.

1. About us and these terms

Social Jen is a product of LMC TECH LTD (company number 16195753), registered in England and Wales. These terms govern your use of Social Jen: the public site at socialjen.lmctech.co.uk and the workspace at app.socialjen.lmctech.co.uk. By using them, or by entering into a contract with us for Social Jen, you agree to these terms. If you do not agree, please do not use them.

Our company-wide terms, covering our other services, are at lmctech.co.uk/termsandconditions.html. Where the two overlap, this page is the more specific one for Social Jen.

2. Your account

To use Social Jen you need an account. You agree to provide accurate information and keep it up to date, to keep your password and any API keys secure and confidential, not to share your account with others unless we have agreed a multi-user plan, and to tell us promptly at info@lmctech.co.uk if you suspect unauthorised access. You are responsible for activity under your account, except where it results from our own failure. You must be at least 18 and, where you are acting for a business, authorised to bind that business.

3. Acceptable use

You must not use Social Jen to:

Break the law, or infringe anyone's rights including intellectual property
Upload or generate content that is unlawful, defamatory, harassing, obscene, or discriminatory
Impersonate anyone, or misrepresent your association with anyone
Upload malware or anything designed to disrupt systems
Attempt to gain unauthorised access to our systems or another user's data
Reverse engineer, decompile, or copy our software, except where the law gives you that right and we cannot exclude it
Scrape or bulk-extract data, or place unreasonable load on our infrastructure
Resell or provide Social Jen to third parties without our written agreement
Generate content designed to deceive, including fake reviews, fake endorsements, or content misrepresenting a person or organisation
Breach the terms of any third-party platform you connect, including YouTube, TikTok, Meta, or any other connected platform

We may investigate suspected breaches and take proportionate action, including suspension.

4. Your content

You keep ownership of content you provide or generate with Social Jen. We do not claim any ownership in it. You grant us a limited licence to host, store, copy, transmit, and display your content only to the extent needed to provide Social Jen to you. This licence ends when you delete the content or close your account, except where we must retain it by law. You are responsible for your content, including having the rights to any images, video, audio, text, logos, or other material you use in it. We do not use your content to train AI models, ours or anyone else's.

5. AI-generated content

Social Jen uses artificial intelligence to draft and suggest content, including captions, titles, hashtags, and marketplace listings. AI output can be wrong: it may contain factual errors, invented details, or unsuitable material. You must review output before using it, and you are responsible for anything published under your name or your business's name. We do not warrant that AI output is accurate, original, or non-infringing. Similar output may be generated for other users, and we make no representation that AI output is protected by copyright. Where a platform requires disclosure of AI-generated content, complying is your responsibility.

6. Connecting your accounts

Social Jen lets you connect your own accounts on YouTube, TikTok, Facebook and Instagram (via Meta), LinkedIn, X, Threads, Reddit, Bluesky, and Etsy, so that content you have created can be published to them on your instruction. Full detail of what each platform provides us and what we do with it is in our privacy policy.

You may only connect accounts you own or have permission to manage
Content is published only when you explicitly instruct it; we do not post on your behalf without your instruction
We do not access data beyond the permissions you granted on that platform's consent screen
You can disconnect at any time, in Social Jen or from the platform's own settings

Your use of a connected platform remains subject to that platform's own terms. If a platform suspends, restricts, or changes access to its services, Social Jen's ability to work with it may be affected, and we are not responsible for that.

6.1 YouTube

Where you connect a YouTube channel, Social Jen requests only the youtube.upload scope, to upload videos you have created and approved. You additionally agree to comply with the YouTube Terms of Service. Google's own handling of your data is described in the Google Privacy Policy, and our use of data received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements.

6.2 TikTok

Where you connect a TikTok account, you additionally agree to comply with the TikTok Terms of Service and TikTok Community Guidelines. You are responsible for ensuring content you publish to TikTok complies, including correctly disclosing branded, promotional, or AI-generated content where TikTok requires it.

6.3 Facebook and Instagram

Where you connect a Facebook Page or Instagram professional account, you additionally agree to comply with the Meta Terms of Service, Meta Community Standards, and Instagram Terms of Use. You must have the right to manage any Page or account you connect.

6.4 LinkedIn, X, Threads, Reddit and Bluesky

Where you connect an account on any of these platforms, you additionally agree to comply with that platform's own terms of service and community rules for the content you publish through it.

6.5 Etsy

Where you connect an Etsy shop, you additionally agree to comply with the Etsy Seller Policy and Etsy Terms of Use. Social Jen uses shop and receipt access solely to help you manage listings and to check a buyer-entered order number before releasing a digital download you sold.

7. Fees and payment

Social Jen is currently in private early access. Where and when we introduce paid plans, pricing will be shown in the product or agreed with you directly, and these terms will apply to that billing relationship. We may change prices by giving 30 days' notice; if you do not accept a change, you may cancel before it takes effect.

8. Availability and support

We aim to keep Social Jen available and reliable, but we do not guarantee uninterrupted or error-free operation unless we have separately agreed a service level agreement with you in writing. We may carry out maintenance, and will try to schedule planned maintenance outside normal working hours and give notice where practical.

9. Suspension and termination

You may stop using Social Jen at any time, and close your account through the product or by emailing us. Fees already due remain payable. We may suspend or terminate your access, on notice where reasonably practical, if you materially breach these terms and do not remedy it within 14 days of being asked, breach section 3 (acceptable use), fail to pay an overdue invoice after reasonable notice, or use Social Jen in a way that risks harm to us, other users, or third parties. We may suspend immediately without notice where there is a serious and immediate risk to security, legality, or our infrastructure, and we will tell you as soon as we reasonably can and explain why.

On termination, your right to use Social Jen ends. You can export your content for 30 days after termination, after which we may delete it in line with our privacy policy.

10. Intellectual property

We own, or are licensed to use, all intellectual property in Social Jen, including software, designs, text, and branding. Nothing in these terms transfers any of it to you. We grant you a non-exclusive, non-transferable, revocable licence to use Social Jen for your own business purposes, in accordance with these terms, for as long as your account is active. You may not use our name, logo, or branding without written permission.

11. Warranties and disclaimers

We warrant that we will provide Social Jen with reasonable care and skill. Otherwise, and to the extent permitted by law, Social Jen is provided "as is" and we exclude all other warranties, whether express or implied, including implied warranties of satisfactory quality, fitness for a particular purpose, and non-infringement. We do not warrant that Social Jen will meet your requirements, that it will be uninterrupted or error-free, or that AI-generated output will be accurate, original, or fit for any particular purpose.

12. Liability

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be limited or excluded. Subject to that, and to the extent permitted by law: we are not liable for loss of profit, loss of revenue, loss of business, loss of anticipated savings, loss of goodwill, loss or corruption of data, or any indirect or consequential loss; we are not liable for loss arising from content you publish through Social Jen, from your reliance on AI-generated output, or from the acts or omissions of a connected platform; and our total liability in connection with Social Jen, whether in contract, tort (including negligence), or otherwise, is limited to the total fees you paid us in the 12 months before the claim arose. You are responsible for keeping your own backups of your content. If you are a consumer, these limits apply only to the extent permitted by consumer law, and your statutory rights are unaffected.

13. Indemnity

If you are using Social Jen for business purposes, you agree to indemnify us against claims, losses, and reasonable costs arising from your content, including any claim that it infringes a third party's rights, your breach of these terms, or your use of Social Jen in breach of any law or any connected platform's terms. This does not apply to consumers.

14. Data protection

Our privacy policy explains what data Social Jen collects, including from platforms you connect, and how we use it. Where you enter personal data about other people, for example in a marketplace listing, you remain the controller of that data and you are responsible for having a lawful basis to share it.

15. General

Force majeure. Neither of us is liable for failure to perform caused by events beyond reasonable control, including outages at third-party providers such as a connected platform.

Assignment. You may not assign these terms without our written consent. We may assign them to a group company or a buyer of the business.

Entire agreement. These terms, plus our privacy policy and any signed contract with us, form the whole agreement between us and replace any earlier understanding.

No waiver. If we do not enforce a right, that is not a waiver of it.

Severability. If a provision is found unenforceable, the rest continues in force.

Third parties. No one other than you and us has rights under these terms under the Contracts (Rights of Third Parties) Act 1999.

16. Changes to these terms

We may update these terms. Changes are posted on this page with an updated revision date. For material changes, we will give at least 30 days' notice by email or in the product. Continuing to use Social Jen after that means you accept the updated terms; if you do not accept, you may terminate before they take effect.

17. Governing law and jurisdiction

These terms and any dispute arising from them are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If you are a consumer resident elsewhere in the UK, you may bring proceedings in your own jurisdiction.

18. Contact

LMC TECH LTD, company number 16195753, Lincolnshire, United Kingdom.
Email: info@lmctech.co.uk